Iridescence is a restaurant perched atop the hotel section of the Motor City Casino. I was excited to dine there since I have eaten several times at rival MGM Casino restaurants Wolfgang Puck and Saltwater and I wanted to see how it stacked up. One of the draws to Iridescence is the great decor and the views overlooking the river and the Ambassador Bridge.
We were seated within ten minutes of our reservation, and while waiting we enjoyed live piano music in the lounge area. Upon being seated the first thing I noticed was the grand floor to ceiling wine rack. Each row is automated and rotates to deliver the required bottle of wine to the bottom for dispensing.
After ordering, we were delighted by an amuse bouche sent out by the chef. It was a nice chunk of crab. Wasn’t super seasoned, just simple and clean tasting.
Our friend Mike had the special appetizer that day. Hamachi crudo – in foie gras, cranberry-elderflower compote, granny smith apple, cucumber, popcorn shoot ($14). I had a bite. It was good, the apples quite interesting. I was not a fan of the cucumber because it made it too watery. A version with less seeds might work better.
Next, the tomato soup that was poured at the table. The plate first came out with a cube of tomato covered in greens, then the tomato soup was poured over it. It came with mini grilled cheese finger sammie.
Everything seemed to be going smoothly so far. And then one thing pretty much ruined our night. We waited and waited and our entrees had not come out yet. It was an hour and still no food. It was really bad. We noticed it was not just us though. Looking around the room was lots of disgruntled faces. Not too many happy campers at this point.
Needless to say my husband Sam had quite had it and called over the floor manager. At first he seemed a bit surprised and taken aback by our complaint. He didn’t say much and walked away and then came back. He had gone to check our reservation time (8:30 pm). At this point he said that while we had ordered multiple courses, our wait was not too over but it was still more than should be. Mind you it was 10:00 pm at this point and I was fuming, but bit my tongue. So, he said that the appetizers were on him and on that que the plates came out.
After he walked away, we were very unhappy to be honest. Not that we wanted anything or to get “free” food, but, we did not feel it was handled well. It didn’t feel sincere, and it definitely wasn’t an apology. More unfolds after our dinner…
I had the fish chowder ($24). I have to say, despite the huge and almost unforgivable time misstep, this is one of the best dishes I have had all year. Fish, clams, salmon, shrimp, sticky sweet rice and this deeply flavored and slightly salty in a good way broth. I could eat it all over again. It was superb. It almost redeemed the whole night for me. Almost.
Mike had the Yellow Perch breaded in Better Made potato chips ($23). This too was a deliciously cooked fish. I was also surprised at the amount of food on the plate. Usually places like this give you a sliver of fish.
Sam had the Roasted Atlantic Salmon with risotto ($23). It was cooked perfectly.
We were very happy with the food, but to be honest we were eating while still upset at the way the situation had been handled.
At some point during the meal, the manager finally noticed we still were not happy, and he finally cracked a smile, gave a real apology and was very friendly and said something along the lines of let’s end the meal on a sweet note and enjoy dessert on us. Finally, a real apology.
For dessert we tried three things. Mike ordered the apple pie with cinnamon ice cream ($7). It was quite good and not overly sweet. The apples also still had a bite to them just the way I like it.
I ordered the Candy Sampler ($12). It was whimsical looking but fell short. It was more dessert than “candy” and the execution on some parts was just not there. The best part was the Vernor’s float, and I am not even a Vernor’s fan. I loved the pop rocks on the rim of the cup and you could actually drink via the twizzler. It was fun and I was expecting something more whimsical.
Sam had the Key Lime Pie ($7). It came with mango, basil and lemon sorbet. The basil was fantastic. So fresh and the perfect bite to end with.
Overall, the food was great, and better than I expected. I understand that sometimes kitchens can get overwhelmed and you could see the Chefs mad at work in the back. However, looking online at some other reviews it seems that the long wait for food has been a common issue. They need to fix this issue as it was the only issue we had and quite unacceptable. So, for now if you would like to dine there I would suggest to go at a time that is not usually as busy as Friday night, hopefully your wait won’t be as bad at that time. I would love to hear your thoughts. Is a long wait made up for by great food?